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WHAT TO EXPECT

From connection to discovery

During our calls, we aim to answer your questions and gain clarity into your goals. The two most common types of calls are connect calls and discovery calls, also known as exploratory calls.

Frequently asked questions

What is a connect call?

A connect call is a short 10-20-minute phone or video call that allows both parties to quickly find out if there's a good fit and if it makes sense to continue the conversation.

What is a discovery call?

A discovery or exploratory call is a 40 to 60-minute video call that helps paint a detailed picture of your goals and challenges.

Can I reschedule my call?

Of course. Click on the rescheduling link in the confirmation email or calendar invitation to reschedule your call. Alternatively, you can send us an email with your preferred dates and times.

Can I cancel my call?

Of course. Click on the cancel link in the confirmation email or calendar invitation to cancel your call. Alternatively, you can send us an email letting us know that you'd like to cancel.